What's the use case of this firewall unblock tool?

Our clients have had the need for a tool that unblocks their home, office, work, remote location IP should that location's IP be blocked. There are numerous reasons for (erroneous) firewall blocks some of which are: bad (fat-fingered) passwords, abnormal/aggressive hits threshold, misconfiguration, etc.

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Do you charge your clients for the use of this tool?

No! This tool can be used at no cost our clients.